OF YOUR BRAND
IS OUR PASSION.
THE SERVICE COACH
Chris Bryant is an award-winning expert and thought-leader in exceptional service, fan experience, and building customer-centric cultures. His passion for world-class service was inspired by a career with legendary brands that include Nordstrom and the Ritz-Carlton Hotel Company. He served as a Company Speaker with the Ritz-Carlton Leadership Center and Director of Training for the largest Ritz-Carlton in North America. The 500-acre property became the #1 ranked Ritz-Carlton in guest satisfaction in the entire organization. That elite service expertise helped lead the Charlotte Hornets to win the first NBA league award for Guest Service Innovation. The Super Bowl Champion Tampa Bay Buccaneers achieved the #1 ranking in Customer Satisfaction for six of the last eight years. As the need for exceptional service only grows, Chris is committed to creating passionate fans of your brand.
THE BGX ADVANTAGE
Building brand loyalty for our clients is the name of the game. This singular focus has been our passion since we began this journey in 2006. We love equipping sales and service professionals to raise their game and achieve more outstanding results. We’re proud of our successful track record with over 50 teams across every major sport and countless top organizations in various industries. Our customizable solutions, engaging style, proven techniques, attention to detail, and innovative approaches have continued to set us apart in the world of service that drives sales.
Our business is...the success of yours.
WHAT CLIENTS ARE SAYING...
“Our staff LOVES the BGX digital training game!
We see the positive impact it has made and BGX is the best out there!”
Senior Manager of Guest Experience
Pacers Sports & Entertainment